We, as an organisation, have worked with Louise on a consultancy basis for about four years, during that time we have received nothing less than a helpful and professional service.
We are a membership organisation with an associated Catering/Hospitality company, so our demands were many and varied, at no time did any of our enquiries faze her. We received an excellent service, response was prompt and detailed, in most cases receiving more information than requested and often giving alternative options dealing with problems.
There was continued support for everyday matters together with ad-hoc enquiries, and a never-ending supply of template letters for all occasions! Although we are London based, the remote support was excellent and attendance at our offices was never a problem. Louise was proactive in updating and maintaining the employee handbooks and terms and conditions of employment ensuring we complied with all relevant Government statues and has been especially helpful in the Covid-19 crisis, we couldn’t have managed without the support.
We did not hesitate in continuing the relationship with Louise in her new venture of uneartHReality.
I have found your support absolutely invaluable.
As an owner of a small business too small to warrant a highly qualified internal HR manager, but with a team big enough to require one, Louise Dale is the perfect solution. She inspires confidence that she is right up to date with relevant knowledge and these past few months that has been nothing less than a God send.
I believe an HR Manager or Consultant serves the company as its ‘conscience’ and Louise’s keen sense of ethics when it comes to confidential information and making sure everyone is fully informed and comfortable with policy has earned not only my trust but also that of my employees too.
Firstly, a bit of background on Vitrine Systems Limited. We are an Architectural Glazing Company that has grown over the last 12 years to a team of 25 people.
After years of looking after the HR issues in house and always having to seek clarification on current Employment Law, I decided to seek help.
The size and needs of our Company does not warrant a full time HR person.
We engaged the services of Louise as we had known her from her time with Cutler & Co, in April 2020 and I would confirm that it was one of my better decisions.
I refer all employee issues to her. I have found her service to be professional and proactive.
She has conducted a full review of our documentation to ensure it is fully compliant with the current regulations.
As an SME, I need to focus my time on the growth and profitability of the Company and the Services that Louise offers has enabled me to do just that.
She is always available, very accommodating with some of our specific construction HR issues and very professional in the manner in which she discusses any matters with our staff.
I would not hesitate in recommending her services.
Our firm has been supported by Louise (previously with Cutler & Co and now at uneartHReality) for the last couple of years. We are a multi-site chain of Hair Salons and so as you would expect, we get our fair share of HR queries. Louise has always been able to help and guide us and her advice has been sensible and pragmatic. I would happily recommend Louise and have done so on a number of occasions.
Louise at uneartHReality has been a tremendous help with all my HR needs while operating a small engineering company here in Winchester. Louise’s knowledge and attention to detail has been invaluable during the current COVID-19 pandemic, her regular updates and telephone assistance is a huge benefit to my business.
Like the majority of small business owners at this present time, I have found myself in an unprecedented situation and having to make decisions and deal with situations unlike ever before.
Thank goodness for Louise at uneartHReality!
Louise has been working with me and my business to provide advice and support on highly stressful and emotional decisions including furloughing staff and sadly making redundancies. Throughout this unnerving time, Louise has worked incredibly hard to keep myself, and all her clients, up to date by issuing regular (sometimes daily!) advice and updates along the way. To have this support has helped me to remain calm and confident in both present times and planning a way forward into new territory.
I would not hesitate in recommending any SME in using Louise Dale at uneartHReality for their HR and personnel support.
Many thanks for all your help with the process – we couldn’t have done it without you. Should anyone I know require HR help, I will definitely refer them to you.
As a small company we were looking for someone who would always be there to advise and support us on HR matters as they arise. Louise has fulfilled this role perfectly, she has offered a highly personal and efficient service, we no longer have to worry about such things, they are all taken care of, I could not recommend her strongly enough.
Highly and completely recommend your services Louise.
Your understanding, support, efficiency and knowledge literally allows me to sleep at night.
It has been a dark year we started with 20 staff, there are now 7 of us. I’m not sure I could have coped without you.
Your knowledge and simple delivery of the ever changing rules has benefited our business immensely. Staff feel confident in me as I have all your knowledge at my fingertips.